Do I need a referral to see a physiotherapist?

No, physiotherapists are first contact practitioners so you may book in without a referral from your GP.  Depending on your pain or condition, your physiotherapist may contact your doctor or other health professionals to ensure you are receiving the appropriate assistance you need for your recovery.

Do you offer HICAPS on the spot claiming of health rebates?

Yes, we offer HICAPS on the spot claiming and EFTPOS facilities at all locations. HICAPS supports most health insurance funds, however please refer to http://www.hicaps.com.au for more information.

Note: To claim on the spot health rebates, you must present your health insurance card at the time of payment. Alternatively, an invoice can be issued to allow for self-claiming through your private health provider.

How long are appointments?

Initial and subsequent physiotherapy appointments are 60 and 30 minutes respectively. Longer appointments are available if arranged with your physiotherapist prior to your consult.

What should I bring?

Please bring any referrals/paperwork (relevant for Return to Work SA, Chronic Disease Management plans, DVA or MVA claims) or scans such as X-Rays, Ultrasounds and MRI’s related to your condition.

What do I wear?

Please wear loose fitting clothing that will allow access to and movement of the injured or painful areas. This allows for better assessment and therefore better understanding of your current pain or condition.

How many consults will I need?

At Physio Fit we strive to get you back to full health and activity in as little treatments as possible, and as such, the number of consults required will be based on how well your injury is recovering on a session by session basis.

Do you accept Chronic Disease Management plans?

Yes. We accept Chronic Disease Management (CDM) plans (formally known as Enhance Primary Care or EPC plan).

Note: Please call to arrange your CDM appointment. You will need to provide a copy of your CDM referral at your initial consultation in order to proceed with treatment and management of your condition. 

Do you accept Return to Work/ DVA/ CTP claims?

Yes. We accept all Return to Work SA (formerly Work Cover SA), DVA and CTP claims.

​Note: Please call to arrange your Return to Work/ DVA/ CTP appointment. We do ask that you bring all the appropriate paperwork on your initial consult to ensure there is no delay in treatment and management.

Will I be given exercises to do?

You will be given a series of exercises in order to speed up your recovery and prevent recurrence of injury. All exercises are trialled within your physiotherapy consult to ensure they are appropriate for you at that time. This may consist of strengthening and/or stretching exercises appropriate for the rehabilitation of your pain or injury. As some injuries or pains are ongoing, or have been present for months or even years, home exercises allow for improvement to continue further between physiotherapy appointments. The more recovery we can produce at home, the less you will need to see us in the clinic!


We are open! We have escalated our already stringent hygiene routines and are still here to support you. Whilst social distancing is important your pain and comfort is also our priority, which is why the Australia Government considers allied health an ‘essential’ service.


It is important that we help support the load of our amazing local GP’s during these testing times.


Should you be forced to self-isolate, or are in a high risk category, please call to discuss a video consultation - 

08 7226 9901 or visit Online Physiotherapy


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